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FAQ ~ QUESTIONS ABOUT THE COURSE(S)
- QUESTIONS ABOUT THE COURSE(S):
  
  Q: What is the schedule of activity on our courses leading up to and following the event?
  A: Global Golf Management (GGM) once again will be managing the setup and takedown of the Rocket Mortgage Classic along with Intersport. The hospitality structures have had minor changes from 2022 with DGC involvement to keep any structures from being built on the driving range and inside the pool area.
  
  The TOUR uses the term “Event Week” to denote the Monday through Sunday of the Event. This year, Event Week is June 26th through July 2nd. Monday, July 3rd is reserved as a rain date. The TOUR uses the term “Advance Week” to denote the Monday through Sunday just prior to Event Week. This year, Advance Week is June 19th through June 25th.
  
  Teardown activity is anticipated to take 3 weeks to get the equipment and materials off the Tournament Course. It will take some additional time to remove all the materials and equipment out of the compound behind 12 North green.
  
  Q: When will course(s) be closed for Member play?
  A: We anticipate the “Tournament Course” (2N through 18N plus 1S) will be closed for Member play beginning Friday, June 23rd. We anticipate the South (1N plus 2S through 18S) will remain open with tee times available through Saturday June 24th (see following). Players are expected to arrive late on Sunday, June 25th.
  
  Q: What restrictions will we have during the Event setup (Advance Week)?
  A: The PGA TOUR has standards for Events that are tailored to each venue. We do not anticipate major restrictions on Member play during the setup period. As last year, there will be playing restrictions (such as walking only beginning Tuesday, June 20th through Thursday, June 22nd on the North Course (Tournament Course) during Advance Week. And no Guests will be allowed on either course during Advance Week.
  
  Beginning Tuesday, June 20th the front parking will be closed for safety reasons while the furniture, catering and other elements are unloaded from the semi-trucks. We will communicate when/if the front parking lot can be available for Member use on certain days of Advance Week.
  
  Q: Will we be able to use our member tee boxes? Will there be any other restrictions?
  A: Yes, we will be able to use our member tee boxes. As the Event nears, there may be areas within certain tee boxes that will be prohibited for use. There may be some fairway landing areas on certain holes that may be restricted as the Event nears. That is, should a ball land in a restricted area, it will require the player to drop into a designated drop area.
  
  Q: Will we be able to use our driving range during setup?
  A: Yes. The plan for 2023 is to keep the driving range open through Saturday June 24th. The range will reopen on Tuesday July 4th.
  
  Q: What shape will our course be in after tear down?
  A: The Host Organization (Rocket Giving Fund/Intersport) acknowledges that the Club may need to make repairs to the grounds after the event. The Host Organization will be responsible for the cost of repairs except for normal wear and tear and the restoration of areas damaged by the event would begin as the tear down progresses.
FAQ ~ QUESTIONS ABOUT TICKETING, PARKING AND CLUBHOUSE ACCESS:
- QUESTIONS ABOUT CLUBHOUSE ACCESS:
  
  Q: Will we be receiving complimentary ground tickets? Is parking included with my complimentary tickets?
  A: Yes. Every member in good standing as of June 1 will receive two (2) complimentary digital grounds tickets each day of the 2023 Rocket Mortgage Classic, Thursday through Sunday (June 29 – July 2) (children under 15 are free). Your main DGC email address in the Detroit Golf Club directory is what will be provided to the tournament team to process your order with Ticketmaster.
  
  A: No. Parking Passes are not included with the complimentary ground tickets. Parking passes are required on all tournament days for designated, off-site parking areas away from the Detroit Golf Club. All parking passes are daily, digital passes and must be purchased in advance via RocketMortgageClassic.com. We strongly encourage everyone to purchase parking in advance for best pricing and before spots sell out.
  • Thursday – Sunday: General Public parking is located at Wayne State University. Parking is $20 for Thursday and Sunday and $25 for Friday and Saturday.
  
  Tuesday and Wednesday of tournament week, June 27 and 28, offers the chance for all Detroiters “including all Members of DGC” to enjoy complimentary access. No ticket required for complimentary parking and admissions.
  • Tuesday and Wednesday: General Public parking is located at the University of Detroit Mercy – McNichols Campus. Parking will be complimentary Tuesday and Wednesday of tournament week as part of Detroit Community Days. No parking pass required for entry.
  
  Q: How will the parking work?
  A: Parking will also be Mobile Entry Only. You will need to have your mobile parking barcode ready to show at the entrance to the parking lot. The tournament will offer round-trip shuttle service to the Main Entrance of the Rocket Mortgage Classic for fans parked in tournament-designated lots. All bus capacities will adhere to local and State health and safety guidelines.
  
  Q: Do you have rideshare provisions?
  A: The Rideshare pick-up/drop-off point will be in the same location as it was for the 2022 event, the Palmer Park Community Building, located at 1121 Merrill Plaisance Street, Detroit, MI 48203.
  
  Q: When will Members lose access to the Club Grounds?
  A: The Clubhouse and Grounds will close on Saturday June 24th at 6:00 pm. All vehicles MUST be removed from the club grounds. Any vehicle left unattended after 9:00 am Sunday, June 25th will be towed at the owner’s expense.
  
  Q: Will access to the pool be restricted prior to the event? When will it open after the event?
  A: DGC Members will have access to the pool until 6:00 pm Saturday, June 24th. Again, assuming no Event rain date on Monday, the pool should be available Tuesday, July 4th.
  
  Q: Will access to the tennis courts be restricted prior to the event? When will it open after the event?
  A: DGC Members will have access to the tennis courts until Wednesday, June 14th. Again, assuming no Event rain date on Monday, we will have the tennis courts open as soon as possible following the event.
FAQ ~ Questions about Security & Access:
- QUESTIONS ABOUT SECURITY & ACCESS:
  
  Q: Will there be fencing around the perimeter?
  A: Yes, there will be a security fence that surrounds the DGC property in the same configuration as 2022. There will be a mesh covering that will be put up closer to advance week.
  
  We have worked with the RMC team to provide member access points through that perimeter fence prior to the event to enable our DGC members access to the Club grounds during and up until Event week. The access points will be closed and locked June 25th through July 2nd.
  
  Q: Do I need to clean out my locker? When? When can I get back into my locker?
  A: All members will be required to clean out their lockers prior to Saturday June 24th. Members will not have any access to their lockers during Event week. Members will regain access to the Clubhouse on Tuesday July 4th following the Event. Members who fail to clean out their lockers on time will be charged a $100 clean out fee. '
  
  Q: Can I pick up my clubs during Tournament Week?
  A: No. If you think you might need your clubs, you will need to get them prior to 6:00 PM on Saturday, June 24th. After that time, members will not be able to get their clubs until Tuesday, July 4th.
FAQ ~ QUESTIONS ABOUT OUR PRO SHOP & MERCHANDISE
- QUESTIONS ABOUT OUR PRO SHOP & MERCHANDISE
  
  Q: Will our Pro Shop be open during tournament? Who will have access?
  A: Yes. Our Pro Shop will be open to the General Public but we will not be answering phones. The hours of operation have yet to be determined. All sales during Event Week will be at retail pricing, No Member Pricing will be offered during the Event.
FAQ ~ QUESTIONS ABOUT HOSPITALITY PACKAGES OFFERED BY RMC
- QUESTIONS ABOUT HOSPITALITY PACKAGES OFFERED BY RMC
  
  Q: Can we buy corporate hospitality packages?
  A: Yes, there are still a few hospitality opportunities available at all price points. Please reach out to Amelia Albanelli at [email protected] for assistance.
FAQ ~ QUESTIONS ABOUT THE JOHN SHIPPEN
- QUESTIONS ABOUT THE JOHN SHIPPEN
  
  Q: What disruption will THE JOHN SHIPPEN National Golf Invitational have on the club?
  A: No disruption. The event will be played on the Tournament Course on Saturday, June 24th and Sunday, June 25th.
  
  Q: Will spectators have access to THE JOHN SHIPPEN National Golf Invitational?
  A: Yes. Members will have access to watch the event with the Club being open on Saturday, June 24th and can also attend on Sunday, June 25th with the other spectators.